Merchandise must be returned within 30days
Items must be in their original form (NOT worn, altered, or washed).
We reserve the right to refuse a refund/ exchange if the items have any signs of wear, alterations, misuse or damaged.
Collect Clothing does not guarantee the exchange or credit for a defective item. If you believe an item is defective please give notice to firstname.lastname@example.org before sending the item back.
You may use a shipper of your choice for a full refund, to insure we receive your return/exchange please request a tracking number from your shipper.
We are not responsible for lost returns or exchanges.
Original shipping and handling charges are not refundable
All Refunds are issued to the original payment method
Please note that we are only able to exchange items for a different color/size of the same item. You can place a new order if alternative items are required, and simply return the original item to us for a refund